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Operations Manager (m/f)

Beginn: 16.03.2018

Anstellungsverhältnis: Vollzeit

Berufserfahrung: Mit Berufserfahrung

Ort: Berlin

About COUP

COUP is bringing the fun of driving back into urban areas. As a wholly owned subsidiary of Robert Bosch GmbH, the eScooter sharing service started a new business area in the field of mobility services in August 2016. The electric scooters enable users to save time in city traffic and are a fantastic addition to existing mobility services provided in central areas. The eScooters are available in a number of major European cities, including Berlin, Paris and Madrid (from summer 2018). They can be used around the clock and are easy to find, reserve and drive. They are a flexible and affordable alternative to public transport and cars.

As Operations Manager you are responsible for stabilizing and scaling our fleet operations in our lead market Berlin. You will be leading the Fleet Team on a daily basis ensuring full safety and availability our fleet. On top of that you will standardize and enhance our core operations processes with the goal of efficiency and scalability.


We get truly excited about hiring you, if you

  • Ideally have 3+ years of experience in operational fleet management, logistics, supply chain management or 2+ years in consulting
  • Successfully finished university with a Bachelor or Master degree
  • Have experience in leading a team on an operational day to day basis
  • Call a hands-on mentality and organizational skills your strengths
  • Are process-driven and willing to create as well as document efficient processes
  • Are willing to quickly adapt to a new and challenging environment
  • Have proven good communicational skills
  • Happen to be fluent in English and German

What you will be working on

  • Reporting directly to the Head of Operations of COUP
  • Managing our Berlin fleet with E2E responsibility resulting in a high availability
  • Maintaining highest quality of our fleet and full safety of our users at all times
  • Leading an operational team of Fleet Managers and Fleet Specialists
  • Organizing the core operational processes on a daily basis
  • Developing and documenting our core operational processes
  • Overseeing our operational infrastructure and equipment
  • Being the main contact for all local suppliers and service providers

What you can expect

  • A dynamic and highly motivated team of operationally experienced Fleet Managers and Fleet Specialists
  • The opportunity to expand your responsibilities as we will quickly grow
  • Working with the best eScooters and charging stations in the world
  • Experienced and outstanding leadership with a vision and everything else that it takes to turn COUP into a success story
  • A competitive and above market compensation

If you are interested please send your application via e-mail. Feel free to get in touch in case you have questions regarding your application.

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